Microsoft Dynamics CRM Online Training

Microsoft Dynamics CRM Online Training

Microsoft Dynamics CRM Online Training
Microsoft Dynamics CRM Online Training


Microsoft Dynamics CRM Online Training Course Content :

Installation and Deployment

  • Dynamics CRM Architecture and Components
  • Planning the Installation
  • Installing Dynamics CRM
  • Deployment of Dynamics CRM for Outlook
  • Email handling and routing
  • Redeploying Dynamics CRM
  • Upgrading
  • CRM 2011 Installation Differences


  • CRM Concepts and Core Functions
  • Dynamics CRM for Outlook features and functions
  • Sales Management
  • Marketing
  • Service Management
  • Service Scheduling


  • Triggers
  • Actions
  • Stages
  • CRM 2011 Application New Features

Configuration and Customization

  • Overview of Customization features and approaches
  • Forms
  • Views
  • Entities
  • Attributes
  • Users and Teams
  • Security Model
  • Relationships
  • CRM 2011 Customization New Capabilities

Drop your query

What my Client's Say?


  • Prabhu is an excellent instructor, very patient and thorough. I have tried another training class and EXPLORE IT far exceeds other trainers and their methods ~ Hassan Malik

  • An extremely helpful and informative course. Training materials were well organized and provided good case studies. Instructor was extremely professional and pleasant to learn from.~ Bhavani Sudarshnam

  • The training was clear and detailed. I like Parker's style of teaching as the recurrent training is a thorough review of the HR. Every opportunity for the student to ask questions was provided. ~ Yiting Chen

  • Jane Anderson conducted the class in a very professional manner. Examples were very relevant and I feel that I gained a lot from the updated materials this year.~ Somesh Taneja

  • Prem was a great instructor. Thanks Prem for making the training easy to understand. A lot of information was covered. He made the approach easy to follow.~ Komali Sambakula

  • She wants to make sure that her students walk away from her course with a good working knowledge. She is an excellent trainer and cares that all of her students learn the material.~ Kiran Jain

  • Krishna is very thorough and professional. He made the code very understandable. I was very impressed with his teaching methods and presentation of the regulations. EXPLORE IT is the best! ~ Rajesh Isukapalli

  • Mr. Chris Brown was very affirmative with the course, on time and fluent. This is my second recourse with him. I hope to take his course as long as I am shipping at my current job. ~ Awais Rahim